Subscription Terms

1. Status of this document

This document is the English counterpart of the Turkish Ön Bilgilendirme Formu and Mesafeli Satış Sözleşmesi, which together satisfy the pre-contractual information and distance contract requirements of Turkish Law No. 6502 on Consumer Protection and the Distance Contracts Regulation.

For users in Türkiye, the Turkish texts are the binding versions. This English version is provided for convenience and, in case of a discrepancy in meaning, the Turkish text prevails.

2. Provider

3. Who you buy from

Gainzor Pro and Gainzor AI Plus are sold only inside the app, through the store for your platform:

• iOS: Apple App Store — Apple Distribution International Ltd.
• Android: Google Play — Google Ireland Limited or the Google Play entity authorised in your country.

In this model the store collects payment, handles payment processing and issues the receipt or invoice, under its own terms of service.

Adem Coşar is the provider of the digital content. We are responsible for delivering the service and for its conformity; the store is responsible for collection, invoicing and payment disputes.

4. What Pro and AI Plus include

Gainzor Pro and Gainzor AI Plus are digital content / subscription services delivered inside the Gainzor mobile app. Nothing physical is shipped.

Gainzor Pro includes:

• Unlimited plans, free-form routines and custom exercises,
• Access to your full statistics history (the free tier shows the last 90 days),
• The weekly muscle analysis: heatmap, per-muscle set counts and volume landmarks,
• Up to 4 media per post, including video upload,
• AI Coach chat, up to 10 messages a day.

Gainzor AI Plus includes everything in Gainzor Pro, and adds the features where the AI generates content for you or interprets your data:

• The AI plan wizard, up to 10 generated plans a month,
• Building a workout or routine straight from chat,
• AI interpretation of your statistics and of your current plan,
• AI plan revision (a proposal — nothing changes until you approve it),
• AI analysis of a finished workout, and the weekly AI report,
• AI Coach chat raised to 50 messages a day.

The AI generation and interpretation features listed above are available only on AI Plus; they are not available on the Free or Pro tiers.

Fair use: AI allowances are subject to the daily and monthly numeric limits stated above, to keep the service sustainable and prevent abuse. Wide-context AI operations (statistics interpretation, plan evaluation and revision, workout analysis) are additionally capped at 8 operations a day. Current limits are shown in the app and may be changed with prior notice.

Workout logging, plan and routine management, statistics, personal records, measurement tracking, achievements, data export and the social feed are free and need no subscription. The Free tier is limited to 3 free-form routines, 1 plan, 5 custom exercises, a 90-day statistics window, 1 image per post, and 5 AI Coach messages per 30 days.

What you need

• A current Gainzor account,
• A supported app version (Android 7.0 / API 24 or later; iOS 13.0 or later),
• An internet connection to use the AI Coach features.

5. Price and payment

• Current prices, period lengths and any trial are shown on the store's purchase screen before you confirm. The amount shown there is the final amount, inclusive of all taxes.
• There are no shipping, delivery or comparable extra charges — the service is delivered electronically.
• Payment is taken using the payment method on your store account.
• A price change never affects the period you have already paid for. It applies from the next renewal onwards and is notified by the store beforehand. If you do not accept the new price, cancel before the renewal date.

6. Term, automatic renewal and cancellation

• A subscription runs for the period you bought and renews automatically at the end of that period unless you cancel.
• The renewal charge is taken by the store shortly before the current period ends.
• Cancel at least 24 hours before the renewal date, otherwise the next period is charged.
• How to cancel:
  • iOS: Settings → your Apple account → Subscriptions → Gainzor → Cancel Subscription
  • Android: Google Play → Profile → Payments & subscriptions → Subscriptions → Gainzor → Cancel subscription
• After cancelling, Pro/AI Plus features stay available until the end of the period you paid for; the account then reverts to free use. Access to your free-tier data is unaffected.
• If a trial is offered and you do not cancel before it ends, the paid period starts automatically.
• Deleting your Gainzor account does not cancel the subscription. Cancel it separately through the store.

7. Delivery

The service is delivered electronically and immediately once the store confirms payment: Pro/AI Plus features are unlocked on your account straight away. There is no separate delivery address or delivery period.

8. Right of withdrawal

This does not remove:

• Your statutory remedies if the service is defective (see section 9),
• Your ability to request a refund under the stores' own refund policies,
• Your ability to ask the store to reverse a mistaken or unauthorised purchase.

If you are a consumer resident in the EU or the UK, your local mandatory withdrawal rules may differ. Where they apply, they take precedence and we will honour them — note that in the EU the equivalent exemption (Consumer Rights Directive Art. 16(m)) also applies once you have given prior express consent to immediate performance and acknowledged the loss of the withdrawal right.

Full detail: Refund and Withdrawal Policy.

9. If the service is defective

If the service does not start as agreed or does not have the promised characteristics, it is defective. In that case you may require:

• Performance of the service again,
• Free repair,
• A price reduction proportionate to the defect, or
• Withdrawal from the contract and a refund.

We will meet your chosen remedy within a reasonable time and without significant inconvenience to you. Where the service was materially unusable, we refund the unused period pro rata and support your refund request with the store.

The service being unusable because of your internet connection, device, operating system version or store account is not a defect.

10. Force majeure

Neither party is liable for failing to perform obligations prevented by events beyond its control — natural disaster, epidemic, war, terrorism, cyber attack, large-scale infrastructure or power/telecoms failure, or a change in law or an order of a competent authority.

If such an event lasts more than 30 days, either party may terminate without compensation, and we refund the amount corresponding to the period the service was not provided.

11. Complaints and disputes

Write to info@gainzor.com first; we respond within 15 days.

Consumers in Türkiye may, within the monetary thresholds set annually by the Ministry of Trade, apply to the Consumer Arbitration Committee or the Consumer Court at their place of residence or where the transaction took place. Consumers elsewhere retain the mandatory protections and forums of their country of habitual residence.

Payment, invoicing and collection disputes are also handled by the relevant store's support channels.

Last updated: 10 September 2026 · Version 1.1