Gainzor
1. What this page covers
This page explains how to delete the account you created in the Gainzor mobile app (Android and iOS) and the data linked to it. Gainzor is operated by Adem Coşar, who is responsible for your data; you can write to info@gainzor.com for any request.
Read this page together with the Privacy Policy and the Data Retention and Destruction Policy.
You can also delete your account on the web, without opening the app, with your email and password: the Delete my account page.
2. Delete your account in the app
- Open the Gainzor app and sign in to your account.
- Tap the Profile tab at the bottom, then the Settings icon at the top right.
- On the Settings page, open Account Settings in the Account section, then tap Delete Account.
- Read the warning, type DELETE in the confirmation field and tap Permanently Delete Account.
- In the Final Confirmation dialog, tap Delete.
Deletion cannot be undone. If you want a copy of your data first, go to Settings → Data transfer and save your whole workout history as a single file.
3. What is deleted with your account
- Your account and profile information,
- Workouts, plans, routines, measurements, records and achievements stored in the cloud,
- Your posts, comments, likes and follow relationships,
- Your AI Coach chat history and weekly AI reports,
- The photos and videos you uploaded.
The local database on your phone is cleared when you sign out or uninstall the app.
If you have a subscription: deleting your account does not cancel it automatically. Cancel it separately in the subscription settings of the store you bought it from (App Store or Google Play).
4. If you cannot access the app
If you have uninstalled the app but know your email and password, you can delete your account instantly on the Delete my account page. If you cannot sign in or do not know your password, you can ask us to delete your account by email. Write to info@gainzor.com from the email address linked to your account, with the subject "Account deletion request", and include the username on your account so we can verify it is yours.
We complete your request within 30 days, free of charge.
5. Delete data without closing your account
You do not have to close your account; you can delete part of your data inside the app at any time:
| Data | How to delete it |
|---|---|
| Workout history | Open the workout → Delete Workout |
| Posts you shared | Post menu → Delete |
| Your comments | Comment menu → Delete Comment |
| AI Coach chats | Coach screen → chat history → trash icon next to the chat |
| Measurement and weight entries | Measurements → delete the entry from the measurement's history; or withdraw health-data consent in Settings → Permissions (these entries are deleted when consent is withdrawn) |
| Plans, routines and custom exercises | Delete from the menu of the plan, routine or exercise |
| Workouts imported from another app | Settings → Data transfer → Undo last import |
For data not listed above, write your deletion request to info@gainzor.com; we complete it within 30 days.
6. Retention periods and exceptions
- Backups: after an account is deleted, copies in backups are permanently destroyed with the backup cycle within at most 30 days.
- Error and crash logs: kept for at most 90 days; sending personal data in these logs is switched off.
- System and connection logs: kept for the period required by law; they are not content data.
- Legal exception: where a legal reason requires retention (for example an ongoing dispute or an obligation under financial legislation), the data concerned may be kept, with an explanation, and is then processed only for that purpose.
See the Data Retention and Destruction Policy for details.
Last updated: 19 September 2026 · Version 1.0